Keane Mac Repair
Keane is located in downtown San Francisco, California in the historic Flood Building in the Union Square shopping district. Our address is 870 Market Street, Suite 1090, San Francisco, CA 94102. Map here. Our telephone is (415) 835-9800.
What are your business hours?
Keane is open Monday-Friday from 12pm to 6pm. Service appointments for any Mac repair, upgrade, or data recovery service may be made online 24-7. You may also contact us with any questions. Keane responds promptly to all online information requests.
Do I need an appointment?
Keane is now taking service appointments for all Mac repair, upgrade or data recovery services. We also will take walk-ins (without an appointment) as time and shop workflow volume allows. If you are outside the San Francisco Bay area, please contact us before mailing in a Mac or hard drive in for repair, upgrade, or data recovery service.
What services do you offer?
Keane offers repair, upgrade and data recovery services for all Mac products, including MacBook Pro Retina, MacBook Pro, MacBook Air, MacBook, Mac Mini, iMac, Mac Pro and vintage models. Mail-in repair, upgrade and data recovery services are available for all portable Mac models.
Can you repair my Mac if I don't live in the San Francisco Bay Area?
Yes we can. Keane offers mail-in repair, upgrade and data recovery services for all laptop or other portable Mac products. We can even send you a sturdy engineered laptop shipping box with a prepaid return shipping label if desired.
Do I need to provide my AC adapter, keyboard, mouse or OS installation discs?
Usually not. However, if the issue you are experiencing is related to powering or charging the computer, you should include the AC adapter. There is no need to include your original discs, but if you have upgraded the operating system on the Mac please provide your retail OS discs or AppStore proof of purchase to Keane for license verification.
I don't know what's wrong with my Mac, do you offer diagnostic services?
Yes we do. Keane's diagnostic service is designed to help get your Mac back up and running ASAP. Our experienced, Apple-Certified repair technicians will perform a complete service diagnostic on your Mac, including the Apple factory and Keane's own proprietary tests, and provide a comprehensive quote of the repairs needed.
What is your repair turnaround time?
Keane's repair turnaround for most Mac repair services averages about 2 or 3 business days. Actual repair turnaround time can vary, based on the nature of the repair service needed and then current shop repair volume. For clients desiring the quickest repair turnaround possible, we offer a "Next In Queue" rush service.
What is your "Next in Queue Rush" service? When will my computer be ready?
Keane recognizes that being without your computer can be difficult, and that downtime can be costly to your business or lifestyle. In order to better serve customers needing immediate assistance, our "Next In Queue" repair rush service bumps your work order to the front of the repair queue where it will be our technician's top priority until it is completed. Please understand that as with any repair service, actual completion time of a rush service repair may vary and could be delayed by data transfer or recovery, parts availability, or other issues beyond our control.
What do you mean when you say "business days?" Does this include weekends and holidays?
When Keane quotes estimated repair completion times such as "next day", "overnight", etc. we are referring to business days, Monday through Friday. Any holiday closures or changes to our business hours will be posted clearly in our store and on our website ahead of time.
What is your data recovery success rate?
Keane uses various state of the art hardware-based and software-based data recovery tools to ensure the best possible data recovery outcome. Even with the best available tools, a successful data recovery depends largely on the physical condition of the drive at the time the drive is received by Keane. As each drive failure is unique we cannot guarantee the likelihood of success for a specific recovery, however our overall data recovery success rate is over 95%!
How do you provide customers with data that has been successfully recovered from a failed hard drive?
Keane will typically put data that has been successfully recovered onto a brand new USB backup drive, available in a variety of sizes starting as low as $79. Alternatively, data that has been successfully recovered can be put on a brand new or empty hard drive provided by the client at the time the data recovery work order is created.
Do you repair Non-Apple computers?
As an Apple Authorized Service Provider, Keane specializes on servicing Apple Macintosh products. We are not currently servicing computers from other manufacturers. We do, however, offer data recovery service for non- Apple products. Details here.
Do you repair iPhones, iPads, or iPods?
At this time, Keane does not repair iPods, iPhones or iPads. If you have one of these devices and require service, we suggest visiting your nearest Apple Store. If you require data recovery from one of these devices, please contact us.
What warranties do you offer?
Keane warranties every product we sell and service we provide. Most products and services come with a limited 90-day parts and labor warranty. Some products, such as hard drives or memory, typically carry a 1-year or longer manufacturer warranty as well. More details here.
What forms of payment do you accept
Keane accepts cash and all major credit cards, including Visa, MasterCard, American Express and Discover. We do not accept checks, Paypal or Bitcoin.What does geronimo mean? What does the average hooters waitress make in tips? How to make dirty rice? How much does it cost to change your last name? What is the meaning of hiring surge? How to check blocked numbers on iphone? Where is tips of the trade in epcot? How long does a broken ankle take to heal? How to give oral women tips and tricks? What does wildin mean? What is a spirit animal? Tips when going to cruise? What is the fiddler on the roof meaning? What is grief if not love preserving meaning? What is a lunar eclipse? Tips on who to bond with xenobnlade 2? What does introspective mean? What does wyd? How to remove a blank page in word? What does insidious mean? what is a helper array c++ How to choose a dj controller digital dj tips? How to get to snow area elden ring? Why settle for less meaning? How do you do tricks on bike unchained 2? What does the name morgan mean? How to fill out social security disability forms tips? How to do tricks in bmx streets pipe? What time does hobby lobby close today? what can i mix into hamburger helper to make it better How to get dried blood out of clothes? How do i get tips on twitter? How to take prednisone? What does emaciated mean? How to fix a dripping faucet? how many carbs is in haburger helper What does ses stand for? What does dry martini mean? Life is what happens when you're making plans meaning? How to change netflix password? How much water to drink to lose weight? What does sop stand for? What is the hidden meaning of pineapple? How to do tricks in potty racers? How to make baby poop instantly? why are the vir operons on the helper plasmid and not on the shuttle plasmid coursehero How do they figure taxes on tips in nc? where on router do i add ip helper Which word part gives a term its primary meaning? How to divide tips in a restaurant california? How to get rid of black neck? What are pink tips? How to fix deep scratches on car? How to cut a pineapple hack? How to send a voice message on iphone? Susan wolf meaning in life and why it matters pdf? What is an alcoholic? What does dmv stand for? How to screen shot mac? The old woman who lived in a shoe meaning? How not to summon a demon lord uncensored? What is a faja? How to make rice on the stove? How to do cool eye tricks? What is the meaning of fecundity? What time does the raider game start? How to stop bleeding finger? How to get ladder in animal crossing? How to make glass in minecraft? What is a pog? What does tmz stand for? What is a bitcoin and how does it work? How to bleach tips? What does put mean in stocks? Tricks to stay awake when drivinf? How to obtain a passport? What is the meaning of number 2 in numerology? How to float in water? What does diamond in the rough mean? How to use find friends on iphone tricks to know? How to quickly thaw ground beef? How to start season diablo 3 tips? What are some siri tricks? What time does hurricane harbor open? Sims 4 building tips how to copy photo? how to remove download my inbox helper How to be a good wife? how much is in a serving of hamburger helper What percentage of tips is a waitress required to report post tip out? The forest tips when building? How do you turn off overwatch tips? Tips when showing your house? What does it mean to mine bitcoin? how to split lists using linkedin helper How to equip gun tricks rdr2 online? What is the meaning of beatitudes in the bible? what is firefox helper ? Tips on how to check grammar? What does it mean when a snap is pending?